Styld
Support

How can we help?

Email support · typical reply within 1–2 business days

Styld is the CRM for beauty pros — bookings, clients, payments, and your online booking site in one place. If something isn’t working, reach out and we’ll get back to you.

Contact us

The fastest way to get help is by email. Include your Styld account email and a short description of the issue.

moustapha@mousappsllc.com

Common topics

  • Account & sign-in — password reset, email changes, and app access
  • Subscription & billing — Styld Pro plans, renewals, and receipts
  • Booking site — publishing your {name}.styldd.com site and taking it live
  • Payments — Stripe Connect setup, deposits, and payouts
  • Bookings & calendar — appointments, availability, and client records

Before you write

  • Which device and iOS version you’re using
  • Your salon or business name
  • Steps to reproduce the problem, if applicable
  • Screenshots, if they help explain the issue

Booking site offline?

If your public booking site shows an offline message, your Styld Pro subscription may have lapsed or the site needs to be published again from the app. Resubscribe and tap Publish in Styld to bring your site back.